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Shipping & Returns

Shipping

We charge a standard flat rate of $5.00 to ship one or all items totaling less than $25.00 to anywhere in the Continental United States.

The shipping rate is Free for all orders totaling $25.00 or more.

Orders will generally ship the next business day if placed before 2:00 pm. Orders placed after 2:00 will ship on the 2nd business day.

We can no longer sell or ship any product from Good Vibes Vapor to the State of Utah. This is due to Utah HB 0415. Please do not place an order if you reside in the state of Utah.

Returns Policy

You may return most new, unopened items within 14 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.

Your item must include a copy of the original receipt or proof of purchase.

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Shipping

We can ship to virtually any address in the Continental United States and Canada. Note that there are restrictions on some products, and some products cannot be shipped to international destinations. If you are located outside the United States please contact us prior to ordering.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Shipping date estimates may appear on the shipping quotes page.

Please feel free to contact us if you have further questions prior to your purchase.

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